---
title: Check the Windows Print Spooler when automatic fax printing stops
description: Check this Windows service when automatic printing stops or a spooler error appears.
---

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# Check the Windows Print Spooler when automatic fax printing stops

## Check this Windows service when automatic printing stops or a spooler error appears.

If automatic fax printing stops, print jobs remain queued, or an error mentions the **Print Spooler**, your IT team should check that Windows service on the computer or server handling the printing.

The Print Spooler manages Windows print jobs. Checking it helps identify a printing problem; it doesn’t determine whether WestFax received the fax.

1. Press **Windows + R**.
2. Enter **services.msc**, then press **Enter**.
3. Find **Print Spooler**.
4. Check its status. If it’s stopped, your IT team can start it if permitted by your organization’s server policies.
5. Print a test page to confirm that Windows can reach the printer.

Your IT team can also review whether the service should start automatically when the computer restarts.

If the service won’t start or stops again, share the error with your IT team. If Windows prints successfully but CFT still doesn’t print faxes, continue with the CFT automatic printing checks.

If you still need help, let us know what happens after trying these steps. We’re happy to help you work through the next step.

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