How to request security reports or compliance documentation
Send your request to our Compliance Team so it reaches the right people.
For SOC 2 reports, security documentation, or compliance packages, email compliance@westfax.com.
If you need us to complete a security, compliance, or vendor questionnaire, include the questionnaire, completion instructions, any supporting materials, and your requested deadline.
Please allow up to two weeks for questionnaire completion. Including your deadline helps the team understand your timing needs.
If you’re requesting information on behalf of a WestFax customer, also include their account number, company name, and contact person’s name and email address so we can validate the request.
Our Compliance Team will review what you’ve sent and provide the appropriate documentation or response.