---
title: How to reset your WestFax password
description: Reset your password or get help accessing your account.
---

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# How to reset your WestFax password

## Reset your password or get help accessing your account.

If you can’t sign in, start by requesting a password reset:

1. Go to [home.westfax.com](https://home.westfax.com).
2. Select **Forgot Password**.
3. Enter your **username**, then select **Send Email**.
4. Check your inbox for the password recovery email and follow the instructions. If it hasn’t arrived, check your **junk and spam folders**.

If you still don’t receive the email or can’t sign in, ask your organization’s WestFax account administrator to check your access and login details.

**If you’re the account administrator** and you haven’t received the recovery email after checking those folders, let us know. Include your username, if you know it, and the steps you’ve already tried so we can help you from there.

If you’re already speaking with our support team, reply in the same conversation. Otherwise, you can reach us at [support@westfax.com](mailto:support@westfax.com).

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