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How to review or upgrade fax retention

Find out how long your faxes stay available and review options for keeping future faxes longer.

Fax retention is the length of time your fax documents remain available in WestFax.

If you’re an account administrator, you can review upgrade options:

  1. Sign in to home.westfax.com.
  2. Select Settings > Upgrades/Features.
  3. Review the retention options and complete your selection.

An upgrade applies to future faxes and won’t restore documents that have already been deleted. Save any documents you need before your current retention period ends.

If you’re unsure what your account includes, let us know. We’ll help you understand your current settings and available options.