How to check fax usage and download a report
Check current billing-cycle usage and load reports for individual fax numbers.
You can see usage for your current billing cycle in the bottom-left corner of the dashboard at home.westfax.com. This area also shows when the current billing cycle ends.
Download a usage report
Reports are available by fax number. There isn’t a single report covering every fax number on the account.
- Select the fax number at the top of the dashboard.
- Open the reporting options above the incoming fax list.
- Choose the date range you need.
- Load the report.
Repeat these steps for any other fax numbers you want to review. You can also review invoices for billed usage.
If you need a larger plan
If your usage regularly exceeds the pages included in your monthly plan, your account administrator can select Settings > Upgrade My Account to review larger plans, pricing, and included features.
If you need help understanding a usage total, let us know the fax number and billing period you’re reviewing. We’re happy to help you make sense of it.