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Email settings for a printer using Email to Fax

Review the email settings your printer needs to send faxes.

When a printer uses Email to Fax, it sends the scanned document through your organization’s email service. Your IT team can provide the settings it needs.

Common settings include:

  • Device Email: The address the printer sends from. It also needs to be an allowed sender in WestFax.
  • SMTP Server: The outgoing email server used by your organization.
  • Connection Security: The encryption settings required by your email provider and organization.
  • SMTP Authentication: The sign-in method required by your email service.

The labels and options vary by printer. Follow the applicable WestFax MFP integration guide along with your IT team’s instructions.

If the printer can’t send email, have your IT team check that connection first. If email works but fax submissions fail, share the error message with us.

Additional setup assistance may involve professional services fees, depending on your plan and the work required. We can confirm the available support options and any applicable cost before arranging that assistance.