Understanding WestFax user permissions
Find out what each role allows your team to access and manage.
Your WestFax role determines what you can view or change. Some roles apply across the account, while others apply to a specific fax line.
Roles for the whole account
- Admin: Can create, edit, view, and use contacts throughout the account, including Global, Public, and Private contacts.
- SuperUser: Has SuperUser access to every fax line. Can create and edit their own Private contacts and use Global contacts, Public contacts across fax lines, and their own Private contacts.
- User: Has User access to every fax line. Can view Global contacts, Public contacts across fax lines, and their own Private contacts.
- Accounting: Can view invoices and payment methods and obtain usage reports.
Roles for an individual fax line
- Admin: Includes SuperUser and Accounting access. Can manage user logins and permissions, Public contacts on the fax line, and their own Private contacts.
- SuperUser: Can send and receive faxes, change fax line settings, manage email senders and notification recipients, and create or edit their own Private contacts. Fax line settings include the line name, fax station identifier (CSID), and calling number (ANI).
- User: Can send and receive faxes and view the contacts available to them on that fax line.
What contact visibility means
- Global: Available across the account.
- Public: Available on the applicable fax line.
- Private: Associated with one user, although account administrators have broader access.
If you’re unsure which role someone needs, tell us what they need to do and we’ll help you review the options.