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Why each WestFax user needs a separate login

Separate logins help your team avoid interruptions when signing in.

WestFax allows one active session per User ID at a time. When several people share a login, another person signing in may interrupt the session already in use.

Your account administrator can create individual logins under Settings > Manage Users at home.westfax.com.

If your team needs more users than your plan includes, your account administrator can review upgrade options:

  1. Open Settings.
  2. Select Upgrade My Account.
  3. Review the available plans, including pricing and what each plan includes.
  4. Follow the prompts if you’d like to upgrade.

If you have questions about which option fits your team, let us know what you need and we’ll help you review the choices.